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Gift Voucher FAQ

Purchasing Gift Vouchers How to send Gift vouchers Buying with Gift Vouchers Redeeming Gift Vouchers When problems occur Please choose from one of the questions above.

*The period of delivery begins, when paying in advance, on the day after issuing the payment order to the transferring credit institute, or, when using other payment methods, on the day after the conclusion of the contract, and ends with the expiry of the last day of the period. If the last day of the period falls on a Saturday, Sunday, or a public holiday at the place of delivery, the next working day takes the place of such a day. For the delivery outside Germany the delivery time increases, if not otherwise indicated, as follows: EU-countries +3 days, Non-EU-countries +14 days.

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